Pesa pap - Family Bank Mobile Banking

Mobile Banking

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About this product

This is Family bank’s mobile banking service that allows customers to access their bank via their mobile phones. It’s available through the Pesa App or a USSD code (*325#). With Pesa Pap a customer can access their account services such as: Money withdrawals and deposits,balance inquiries, Mini-statement request.  The Pesa Pap App has an additional payment and transfer option called PAY WITH mVISA. mVISA is a new way of mobile payment-extending the card services to the mobile phone.Customers are able to pay at any enabled merchant payment, transfer funds both internally and externally.

What can you do with the mobile App?

The App can be used to access services such as:

  • balance enquiries and mini statements
  • Bank to Mpesa transactions – own number and third party transfer
  • Bill payment – DSTV, GoTV, Zuku, Kenya Power (prepaid)
  • Buy airtime – Safaricom and Airtel
  • Internal and External Fund transfer
  • Cheque Book Order
  • Stop Cheque

How can you sign up for the Service?

  • Dial*325#
  • Download our mobile banking app on: IOS store, Google store and the Windows store.
How much will it Cost you ?
  • Account to M-PESA Top Up KES 80
  • Airtime Purchase KES 20
  • Balance Inquiry KES 20
  • Cheque Book Order KES 20
  • Stop Cheque KES 20


Family Bank Limited

Family Bank Towers, Muindi Mbingu Street ,
+254 (0) 20 3252 000, +254 (0) 703 095 000

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