Mwananchi Account - Family Bank

Tagged in: Current Account   Personal  


This a transactional account by Family bank.The account  is available in KES and targets low income non-salaried individuals.

Account Fees

  • No opening balance
  • No account maintenance fee
  • No Ledger fees
  • Counter withdrawal KES 100

Online/ Mobile banking

Online and mobile banking is available to the account holders. To access online banking the customer has to visit the nearest Family bank branch for registration while Mobile banking can be accessed by:
  • dialing USSD Code *325#
  • download the pesapap mobile banking app.

Branch and ATM Network

  • Family bank has about 100 branches countrywide
  • ATM card KES 300
  • ATM withdrawal KES 30

Opening requirements

  • Original National ID or a Valid Passport and photocopy
  • Have a free passport size photo taken at the branch
  • For Joint Accounts, the ID or a passport copy is required for each person to be included.


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